Registration, Cancellation and Refund Policy

 

Purpose

 

To define MKH Events’ policy in respect of event registration, cancellation, and refunds (as applicable). 

 

The Scope of the Policy 

 

This policy is applicable to all the events that MKH Events organize where individual and/or group registrations and fees are required. 

 

Definitions

 

Event means the activity that is being conducted

Registration Fee means the fee required to be paid to entitle the delegate to attend the event 

Administration Fee means a fee deducted from the total amount of the Paid Registration fee. It is intended to cover the cost of processing any cancellation of the registration and payment refund.

 

Policy Statement

 

MKH Events, acting on behalf of an event’s organizing committee:

 

  • reserves the right to alter any of the arrangements for the Event as published, during the whole course of the Event if deemed necessary.

  • reserves the right to cancel or terminate the event or to refuse a registration for the Event.

  • does not accept responsibility for any costs, charges, or fines incurred by the delegates in the process of attending the Event

  • reserves the right to provide special discounts in group registrations, and other special registrations (if applicable) subject to the general approval of the Event committee 

 

Payment of Registration Fee

 

  • Registration fee is payable days prior to the commencement of the Event. If payment cannot be made before the Event, payment can be made at the venue prior to the commencement of the Event.

  • Registration fee must be transferred, depending on the chosen mode of payment to the Official Bank Account with the following details:

 

Account Name          : MKH Events Middle East FZ LLC
Bank Name               : Mashreq Bank - Salam St.

IBAN No.                    : AE440330000019100180608

Account. No.              : 019100180608

Swift Code                 : BOMLAEAD

 

  • If different rates have been offered during the registration period, the amount of registration payment required to be settled must be in accordance with the period when special rates have been offered. 

 

Transfer of Registrations 

 

A substitute delegate is welcome to be processed with timely communication to the event organizer.  Requests for substitution must be made into writing to contactus@mkhevents.com. Substitutions made on the day of the event will require written permission from the original delegate.

 

Cancellation 

 

  • In the event of registration cancellation, please see the Cancellation Schedule below:

  • Transfer of the refundable amount is through bank transfer with the provided Bank Details. 

 

 

Cancellation and Refund Schedule

Registration Cancellation

Refund Policy

Administration Fee

Thirty (30) working days prior to

the event

Amount of Registration Fee Less Administration Fee

20% of the Registration Fee + other charges for the fund transfer

Less than (30) working days prior to

the event

Non-refundable except under exceptional circumstances; if will be refunded, 20% of the Registration Fee is to be deducted to cover Administration Fee

If refund is applicable, 20% of the Registration Fee + other charges for the fund transfer

NA

Full Refund

Event Cancellation

Event Postponement

In the event of refund due to non-availability on the revised date of the event, Amount of Registration Fee Less Administration Fee

20% of the Registration Fee + other charges for the fund transfer

Our Address

MKH Events Middle East FZ LLC

Free Zone Limited Liability Company

 

PO Box 769620

TwoFour54 Building 5 Nr Khalifa Park

Abu Dhabi

United Arab Emirates

Phone No. : +971 2 671 6714

Our Office Location

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